A Brief Overview
Exrates started in 2016 with the aim of making digital trading accessible and easy to the newbie investors. The site features an intuitive design that is not just attractive but also easy to use. The exchange offers a wide range of cryptocurrencies as well as FIAT currencies. A major drawback is the scanty information available on their website. Any concerned investor should find this fact a little worrying.
Available Assets and securities
The exchange offers a wide range of Altcoins to its traders. Among these crypto currencies include:
- Bitcoin Cash
The exchange has over 50 coins at your disposal, ensuring you don’t run out of trading options.
The exchange has adopted a flat-fee-model for its trading charges. Exrates charges a flat-fee rate of 0.2% which is quite fair when compared to the industry’s standard.
There are no associated deposit charges at Exrates.
The exchange does not avail information about withdrawal charges. This has been raising some eyebrows since it’s a common practice for exchanges to disclose such information on their website. There has also been numerous complaints across the majority of traders. Withdrawal confirmations are said to be taking over 48 hours inconveniencing many traders.
The upside of their customer support is the fact that they offer multi-language support. You can get support in English, Russian, Korean and Chinese.
Live chat is availed on WeChat to make sure your issues are addressed promptly
Email support is also available (firstname.lastname@example.org); however, many clients have been mentioning that it can take up to a week to get your reply by mail.
Pros and cons
- A wide variety of Altcoins
- Very little information availed by the exchange
Although the exchange has some shortcomings, we believe they still have much to offer. Before signing up, do a thorough review of the exchange to understand its operations.