Coin-exchange Broker Review
A Brief Overview Of Coin-exchange
Coin-exchange is a crypto broker platform that specializes in cryptocurrency exchanges. The management, establishment date, and corporate offices of the broker, however, remain a mystery as there is no mention of either on their website or any other verifiable online source. The site, nonetheless, claims to have been established with the aim of becoming a “Pillar in the online crypto marketplace.”
Assets traded on the platform
CoinExchange provides for the trade of both Fiat and digital currencies. It also offers storage services in cold wallets. The site has one of the largest digital assets listed, including most that other exchanges try to avoid. Popular currencies include:
- Bitcoin
- Ethereum
- Ethereum Classic
- Monero
- Bitcoin Cash
- Ripple
Fees
CoinExchange doesn’t accept fiat currency deposits. It also doesn’t charge a deposit fee for cryptos. There is, however, a standard trading fee of 0.15% imposed on both the transaction taker and maker. In addition, withdrawal fees are on a graduated scale depending on the coin and volume.
Customer Support
The broker is dogged with the problem of a significant number of crypto enthusiasts complaining about their poor customer service. Because these complaints range from tickets going unanswered for long and a lagging website load time. This support team can also be accessed via a ticket on their website, email: support@coinexchangeio.freshdesk.com or the broker’s Facebook account as their twitter handle remains suspended.
Pros
- An extensive list of digital assets to choose from
- No deposit fees and competitive trading and withdrawal fees
Cons
- Numerous cases of scam coins hosted on the site
- Doesn’t support fiat currency deposits
Verdict
In conclusion, little information about the broker, scam coins and unaddressed customer complaints make me a little apprehensive about the exchange service provider. I believe traders should exercise caution when dealing with the buyer.
