CEX.IO Crypto Exchange Broker Review
A Brief Overview Of CEX.IO
The London-based crypto trader was established in November 2013 as a cloud mining and fiat to crypto exchange service provider. It would, however, change course in 2016 to concentrate on crypto and fiat currency exchange services. According to the broker’s website, CEX.io seeks to provide its legion of subscribers with a “multi-functional crypto currency exchange” platform.
Assets traded on the platform
After dropping mining and exchange of mining contracts, CEX.io now has its sights set on fiat to crypto and crypto to crypto exchanges. Major digital currencies traded here include:
- Bitcoin
- Ethereum
- Dash
- Zcash
- Bitcoin Gold
- Bitcoin cash
Fees
Clients can fund their CEX.io accounts through bank transfers using major fiat currencies like USD, GBP, EUR, and RUB or using their crypto assets. Bank deposits are free but card deposits (Visa & Master) attract a 2.99% charge. Digital currency deposits are also free. However, a transaction fee of between 0.25% and 0.10% applies depending on the monthly volume of trade. Withdrawals fees are on a graduated scale and depend on the type of currency and volume of trade.
Customer support
Going by user reviews on Trust Pilot, CEX.io has a prompt customer service team hailing it for responding in under an hour and comprehensively. This team can be accessed by opening a ticket on the website, email: support@cex.io or direct messages on Twitter and Facebook.
Pros
- No deposit fees for bank transfers
- Lists most major crypto currencies
Cons
- High transaction charges and complicated fee structure
- Expensive bank withdrawal fees
Verdict
In conclusion, CEX.io has a solid background with the most sensitive information about the broker like address, establishment date, and regulation checking out right. It is, however, one of the most expensive brokers around. One has to make a choice between trust and reliability on one hand and exorbitant transactions fees on the other.