A Brief Overview
Zebpay Broker started in 2014 in India with the aim of providing a “unique Zero Trading Fee approach” to digital currencies trade. The Indian government ordered local banks to stop engaging in crypto-related transactions. After that, the broker was however forced to move their headquarters to Singapore.
Digital assets traded on Zebpay Broker
Zebpay supports both fiat and digital currency exchanges. However, some of the most popular digital currencies traded here include:
- Bitcoin cash
The broker maintains a Zero Trading Fee approach to the market. However, they don’t charge for either Fiat or alternative currency deposits or intra-day transactions. Above all digital currencies have a fixed withdrawal charge safe for Bitcoin whose fee depends on transaction volume.
Zebpay customer service team takes long to reply. In fact, some clients have complained of not receiving qualified answers. A complaint once raised an issue about receiving the same answer for different queries. While another got a response that the support was “too busy with new account verifications.” Nevertheless, the team remains accessible via live chat, email: help.zebpay.com, Facebook, Twitter and Telegram accounts.
- Free deposit and transaction charges
- Features most major currencies
- Possibilities of low trade volumes
- Uncertainty over the broker’s future
- Poor customer support
Months after losing its biggest market, the broker is still struggling to get back in the game. Therefore, with this looming uncertainty and the poor customer service, in conclusion, I would still exercise caution about having the broker hold my digital currencies.